What data do we collect?
Phantom Drone Media collects the following data:
Personal identification information (your name, email address, phone number, and your address. (billing address and project location address)
How do we collect your data?
You directly provide Phantom Drone Media with most of the data we collect. We collect and process data when you:
Submit an enquiry through our "question form" located on the contact page of our website.
Voluntarily complete a customer survey or leave review feedback.
Use or view our website via your browser's cookies.
Phantom Drone Media may also receive your data indirectly from the following sources:
Wix analytics and marketing tools.
How will we use your data?
Phantom Drone Media collects your data so that we can:
Perform our Assessment Survey and book the services you require.
Email you with booking confirmation and important information regarding your project.
Ensure our customers are 100% satisfied with the service they have received.
If you agree Phantom Drone Media will share your data with the organisation's listed below:
CAA (Civil Aviation Authority):
When our company processes your order it may send your data to, and also use the resulting information from, credit reference agencies the prevent fraudulent purchases.
How do we store your data?
Phantom Drone Media securely stores your data via our online database and hand records locked away at our offices.
Our company will keep your data for a period of five years after which information is deleted and destroyed.
Phantom Drone Media would like to send you information about products and services of ours that we think may be beneficial to you. You can ask to opt-out of receiving marketing material at any time.
You have the right to stop our company from contacting you by any means for marketing purposes.
What are your data protection rights?
Phantom Drone Media would like to make sure you are fully aware of your data protection rights.
Each user is entitled to the following:
The right to access a copied version of the personal data we collected from you. (a small fee will apply)
A right to rectification.
The right to erasure. (under certain conditions)
The right to data portability. (data sent to other organisations can be sent directly to you)
What are cookies?
Understanding how you use our website.
How to manage cookies:
You can set up your browser not to accept cookies the below website explains this process for you. (please be aware some functions on our website may not work after cookies have been disabled)
Privacy policies of other websites:
For any questions or concerns please contact our friendly team: