Phantom Drone Media Ltd privacy policy:

This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website

What data do we collect?

 Phantom Drone Media collects the following data:

Personal identification information (your name, email address, phone number and your address (billing address and project location address)

  

How do we collect your data?

You directly provide Phantom Drone Media with most of the data we collect. We collect and process data when you:

Submit an enquiry through our "question form" located on the contact page of our website

Voluntarily complete a customer survey or leave review feedback

Use or view our website via your browser's cookies 

Phantom Drone Media may also receive your data indirectly from the following sources:

Google analytics

Wix analytics and marketing tools

How will we use your data?

Phantom Drone Media collects your data so that we can:

Perform our Assessment Survey and book the services you require

Email you with booking confirmation and important information regarding you project

Ensure our customers are 100% satisfied with the service they have received

If you agree Phantom Drone Media will share your data with the organisation's listed below:

CAA (Civil Aviation Authority) : https://www.caa.co.uk/home/

Coverdrone : https://www.coverdrone.com/

When our company processes your order it may send your data to, and also use the resulting information from, credit reference agencies the prevent fraudulent purchases

How do we store your data?

Phantom Drone Media securely stores you data via our online data base and hand records locked away at our offices

Our company will keep your data for a period of five years after which information is deleted and destroyed

 

Marketing​

Phantom Drone Media would like to send you information about products and services of ours that we think may be beneficial to you. You can ask to opt out of receiving marketing material at any time

You have the right to stop our company from contacting you by any means for marketing purposes

What are your data protection rights?

Phantom Drone Media would like to make sure you are fully aware of your data protection rights

Each user is entitled to the following:

The right to access a copied version of the personal data we collected from you (small fee will apply)

A right to rectification 

The right to erasure (under certain conditions)

The right to data portability (data sent to other organisation's can be sent directly to you)

What are cookies?

Our website uses cookies to in a range of ways to improve your experience on this website including:

Understanding how you use our website

How to manage cookies:

You can set up your browser not to accept cookies the below website explains this process for you (please be aware some functions on our website may not work after cookies have been disabled)

https://www.avast.com/c-enable-disable-cookies

Privacy policies of other websites:

The Phantom Drone Media website does contain links to other websites. Our privacy policy only applies to this website, if you do click on a link to another website you should read their privacy policy

How to contact us​

For any questions or concerns please contact our friendly team:

Office Contact Number: 07981278290

Email: info@phantomdronemedia.com

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